Gb89 Privacy Policy — Your Data Is Safe With Us
Protecting your personal data is our top priority at gb89. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.
Last Updated: January 2026
About This Policy
Gb89 is committed to providing a safe and transparent online betting experience for users in Bangladesh. This Privacy Policy explains what personal information we collect and how it is processed. Please read this policy carefully before using our platform, as it contains important information about the rights and responsibilities of both you and us.
By using our platform, you are considered to have accepted the terms set out in this Privacy Policy. This policy may be updated from time to time, and we will post a notice on the platform whenever changes are made. We are always committed to protecting your data — feel free to reach out to our support team with any questions.
Information We Collect
Account Information
At registration, we collect your name, email address, mobile number, date of birth, and residential address. This information is used to verify your identity and keep your account secure. We only ask for what is strictly necessary to provide our services. Age verification details are also collected to prevent minors from opening accounts. All account data is stored on our servers in encrypted form.
Device & Browser Information
When you access the gb89 platform, we automatically collect your device type, operating system, browser version, IP address, and login time. This information is used for security monitoring, fraud detection, and improving platform performance. For mobile app users, device ID and push notification tokens may also be collected. We never access your personal communications or messages.
Payment & BDT Information
For deposits and withdrawals, we collect your payment method details — such as your mobile banking number (bKash, Nagad, Rocket) or bank account information. All BDT transaction data is encrypted and protected by our payment gateway. We never store full card numbers or PINs — only transaction references and masked details are retained. Transaction history is kept for a defined period in accordance with financial regulatory requirements.
Usage Information
We analyze your usage patterns on the platform — such as which pages you visit, which events you bet on, and how long you stay active. This helps us create a more relevant experience for you and identify areas for improvement. Usage patterns are also monitored for responsible gaming purposes, so we can detect risky behavior early and offer timely support. We never sell this data to advertising companies.
How We Use Your Data
Gb89 uses your data only for specific, legitimate, and transparent purposes. Below, we explain in detail why your data is processed and how it helps improve the quality of your experience.
We never sell your data to advertisers or third parties. You can withdraw your consent to marketing communications at any time and choose to receive only service-related notifications. The legal basis for processing your data is contractual necessity, legitimate interest, and your consent.
Cookies & Tracking Technologies
Essential Cookies
These cookies are essential for the platform to function properly. They handle tasks like maintaining your login session, storing security tokens, and remembering your language preference. Without them, the platform will not work correctly, so they cannot be disabled. They do not share any personal information with third parties.
Analytical Cookies
We use analytical cookies to understand how the platform is used — such as how long users spend on each page and which features are most popular. This data helps us improve our services. All information collected through these cookies is anonymized and cannot be used to identify you personally. You can disable these cookies at any time through your browser settings.
Cookie Controls
You can delete or block cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect login and payment functionality. When you first visit our platform, a cookie consent notice is displayed, and cookies are only activated based on your consent. We never enable non-essential cookies without your permission.
Data Storage & Security
Gb89 uses industry-standard security technology to protect your data. All data is transmitted via SSL/TLS encryption and remains encrypted at rest. Our servers undergo regular security audits, and firewalls along with intrusion detection systems are in place to prevent unauthorised access.
All data transfers are secured with 256-bit SSL encryption.
Servers are protected by multi-layer firewalls.
Only authorised staff can access data, and only to the extent necessary.
Regular encrypted backups are taken to prevent data loss.
How long we retain your data depends on the type of information and applicable legal requirements. Financial transaction records must be kept for a set period after account closure, as required by regulatory rules. Once that period expires, data is securely deleted or anonymised. In the event of a security breach, we will notify affected users as quickly as possible and take immediate steps to minimise any harm.
Sharing Information with Third Parties
Gb89 never sells your personal data or shares it with third parties for advertising purposes. However, in certain situations, limited data sharing may be necessary, as detailed below.
Only the payment information necessary to complete a transaction via bKash, Nagad, Rocket, or bank transfer is shared with the relevant payment gateway. These partners follow their own privacy policies and cannot use your data for any other purpose.
We may be required to disclose information in compliance with applicable law when responding to legal orders or valid requests from regulatory authorities. In such cases, we only share the minimum necessary data and, where legally permitted, will attempt to notify you in advance.
We work with trusted technology partners to operate the platform, including cloud hosting and cybersecurity service providers. All such partners are bound by confidentiality agreements with us and can only access data for their designated tasks.
If serious fraud or criminal activity is detected, relevant information may be shared with the appropriate authorities. This step is essential to protect all users and maintain the integrity of the platform.
Your Data Rights
Gb89 believes you should have full control over your own data. We guarantee the following rights and are committed to processing any request promptly.
Right to Access Your Data
You may request a complete record of the data we hold about you at any time. We are required to provide it within 30 days. To make this request, contact our support team and complete the identity verification process.
Right to Rectification
If any information on your account is incorrect or incomplete, you can request a correction. Many details can be updated directly from your account settings. For more complex changes, please contact our support team.
Right to Erasure
You can request the deletion of your account and associated data. Please note that due to legal and regulatory obligations, certain information may not be erasable before the required retention period ends. We will clearly inform you if that is the case.
Right to Object to Processing
In certain circumstances, you have the right to object to the processing of your data — particularly regarding marketing communications. If you object, we will stop the relevant activity unless there is a compelling legal reason to continue.
Right to Data Portability
You can request your data in a standard, machine-readable format (such as CSV or JSON), making it easy to transfer to another platform. These requests are typically fulfilled within 14 business days.
Right to Withdraw Consent
If you have previously given consent for a specific type of data processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before that point, but all future processing of that type will stop.
Policy Changes & Contact
Change Notifications
This Privacy Policy may be updated from time to time, particularly in response to legal changes, new services, or security improvements. For any significant changes, we will send advance notice to your registered email address or mobile number. The date of the latest update will be shown at the top of the page so you can easily see when the policy was last revised. Minor changes will only result in a page update and a revised date. Continued use of the platform after any policy change will be considered your acceptance of the updated terms.
Contact Support
For any questions, concerns, or requests about your data, please contact our dedicated privacy team. We typically respond within 72 hours. You can reach us at privacy@gb89.bet — please include your account username and a description of your request so we can resolve it as quickly as possible. Our support team is also available 24/7 via live chat. We take every request seriously and are committed to providing timely resolutions.